Terms and conditions

These terms and conditions ( the “terms and conditions”) govern the use of www.symbiosis.cat (the site). This Site is owned and operated by Iris Ferre Barcelo. This Site is a media, education and news site.

By using this site , you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

These terms and conditions contain a dispute resolution clause that impacts your rights about how to resolve disputes. Please read carefully.

Intellectual propriety 

As a user of our site, you agree to use our Site legally, not to use our site for illegal purposes, and not to:

Harass or mistreat other users of our site

Violate the rights of other users of our Site

Violate the intelectual propriety rights own by the Site owners or any kind of third party to the site;

Hack into the account of another user of the Site;

Act in any way that could be considered fraudulent or post any material that may be deemed of inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take away any legal steps necessary to prevent you from accessing our Site.

Sale of Goods and Services

These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  1. Horse training and education.
  2. Continuous learning experiences.
  3. Horse related holidays and education.

We are under a legal duty to supply goods that match the description of good (s) you order on our Site.

The following services are available in our Site:

  1. Information
  2. Experiences

The services will be paid in full when the services are ordered.

The Terms and Conditions apply to all the goods and services that are displayed on our Site at the same time you access it. This includes all the products listed as being out of stock. All information, descriptions, or images as we can not guarantee the accuracy of all the goods and services we provide. You agree to purchase goods and services from our site at your own risk.

We deserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.


Your subscription does not automatically renew. You will be notified before your next payment is due and must authorise that payment in order for your subscription to continue.


We accept the following payment methods on our Site:

  1. Credit Card
  2. Pay Pal
  3. Bank transfer

When you provide us with your payment information, you authorise our use of an access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to change the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to cancel and receive reimbursement 

If you are a customer living in the UK or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 daya without giving notice. 


The cancellation period:

Will end in 14 days from the date of purchase when you purchased digital content that was not supplied in a tangible medium; or

Will en in 14 days from the date of purchase when you purchased the service.

To exercise your right to cancel you must inform your decision to cancel within the cancellation period. To cancel, contact us by email at info@symbiosis.cat or by post at C/del Sol 39, 43776 Capçanes, Spain.

The right to cancel does not apply to:

. Goods and services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;

. Custom of personalised goods;

. Services that the costumer has requested for the purpose of carrying out urgent repairs or maintenance;

. Newspapers, magazines, or periodicals, except for subscriptions to such publications; and

. Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance. 

Effects of cancellation

If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract.

We will reimburse to you any amount you have paid above this proportionate payment.

If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.

This right to cancel and to reimbursement is not affected by any return or refund policy we may have.

Consumer Protection Law

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Atenea and Conditions will not limit your legal rights and remedies under that legislation. If there is a conflict between these Terms and Conditions and the legislation, the mandatory provisions of the legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Iris Ferré Barcelo and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, loses, damages, liabilities and expenses including legal fees from your use of the Site.


Except where prohibited by law, by using this Site you indemnify and hold harmless Iris Ferre Barcelo and our directors, officers, agents, employees, subsidiaries from any actions, clams , damages, losses, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These terms and conditions are governed by the laws of Spain.

Dispute Resolution

Subject to any exceptions specified in this Terms and Conditions, if you and Iris Ferre Barcelo are unable to resolve any dispute through informal discussion, then you and Iris Ferre Barcelo agree to submit the issue before a mediator. The decision of a mediator will not be binding. Any mediador must be a neutral party acceptable to both you and Iris Ferre Barcelo. The costs of the mediator will be paid by the unsuccessful party.

Notwithstanding any other provision of The Terms and Conditions, you and Iris Ferre Barcelo agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement .


If at any time any of the provisions set forth I. These Atenea and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All the other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these terms and conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns . Our contact details are as follows:

Iris Ferre Barcelo

C del Sol n 39, 43776 Capçanes

Tarragona, Spain

+34 616 197166